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Ask a questionEpic Shopify Hub — Help Center (FAQ + Video + Product Info Index)
SUPPORT HUBA Help Center hub with categories, FAQ structure, video index integration, and a product info hub linking to guides — built to reduce support load.
Start your project today
Pay 50% now or pay in full and save £59.95
Pay 50% Deposit Today
£599.50
Pay 50% today & the remaining 50% on completion.
CHOOSE A PAYMENT METHOD
Your project starts immediately whichever you choose
Save an additional £59.95 when paying in full today.
Pay in full and save £59.95 instantly
Saving auto-applied at checkout
Ask a questionWhat happens after submitting
-
1
Checkout
-
2
Plan categories + structure
-
3
Build + preview
-
4
Revision
-
5
Install + QA
-
6
Publish
What’s included
- Help Center hub homepage (categories + quick links)
- FAQ category pages (structured)
- Optional simple search UI (site-level, scoped)
- Video library integration (links/index)
- Product info hub index (links to guides)
- SEO-friendly structure and clean navigation
Deliverables
FAQ/category structure setup
Video + product guide indexing structure
Install + handover + content guide
Timeline
Package details
What this package is for: a full on-site Help Center hub — a single place customers go for answers, reducing tickets and increasing trust.
Ideal for: brands with multiple products, recurring support questions, or educational content (FAQs + videos + guides).
Includes: a Help Center homepage with categories, optional search UI, FAQ collections, video index links, and a "product info hub" index linking to each product guide.
How it works
Onboarding + content structure planning
Build hub + templates
Preview + revision
Install + QA + handover training notes
Support & handover
1 revision round included
Scope at a glance
Is this the right package?
Great for
- Brands with recurring support tickets
- Multi-product stores needing organised help content
- Stores using tutorials/how-to videos
Not ideal if
- Single-product stores with minimal support needs (use Product Help Page)
FAQs
Do you write all FAQ content?
Can I add more categories later?
Does it include videos?
Optional add-ons
Product help pages
Per-product guides
Video watch pages
Tutorial pages
Start your project today
Pay 50% now or pay in full and save £59.95
Pay 50% Deposit Today
£599.50
Pay 50% today & the remaining 50% on completion.
CHOOSE A PAYMENT METHOD
Your project starts immediately whichever you choose
Save an additional £59.95 when paying in full today.
Pay in full and save £59.95 instantly
Saving auto-applied at checkout
Ask a questionWhat happens after submitting
-
1
Checkout
-
2
Plan categories + structure
-
3
Build + preview
-
4
Revision
-
5
Install + QA
-
6
Publish